Return Policy

Dri & Co ™ Return Policy

1. Products may be returned only when defective, damaged or if the product supplied is not the same product as what was ordered.
2. Products can be exchanged for a different size or colour variation, provided that such variation is available. Additional delivery costs will apply.
3. If the Goods are defective in any way this must be reported as soon as reasonably possible after the product having been delivered to you and must be returned to us within a period of 7 days after delivery.
4. If the Goods are not the same as what was ordered this must be reported within 24 hours of delivery. Any damage must also be immediately reported, within 24 hours of delivery.
5. If the Goods have been approved for return, we will notify you and either arrange for our couriers to collect the item from you or request that you post it back to us.
6. If you are returning Goods via courier or post office please package it carefully so that it does not become damaged en-route.
7. The replacement of defective items is at the sole discretion of the manufacturer of local agent.
8. Goods sent to the manufacturer or local agent for evaluation may take up to 6 weeks to resolve.
9. Any approved refunds will be issued to the same means of payment initially used to purchase the goods. For instance if you paid with a credit card, the refund will be placed to your credit card. If you paid using an online bank transfer, the refund will be issued to your bank account. The availability of the money on your credit card or bank account largely depends on how quickly your bank processes the refund operation. It may take from 5 to 30 business days